As we begin the process of broadcasting services on Shabbat and Yom Tov, you may be thinking about the best ways to create a meaningful service experience for yourself and your family. As you do that, please take the time to review these recommended browsers and operating systems for optimum performance.
Windows Computer
Windows 8 & up
IE 10 & up
**** On Internet Explorer, please make sure the "Compatibility Mode" is turned off or you might see a jumbled screen. To check, Go to Tools > Compatibility View Settings > at the bottom checkbox "Display all websites in Compatibility View" should be un-checked > click OK and then reload the page.
Firefox 12 & up
Chrome 40 & up
Mac Computer
Mac OSX 10.8 & up
Safari 6 & up
Firefox 11 & up
Chrome 26 & up
Android powered mobile devices
Android 4.2 & up
iOS mobile devices
iOS 6.1.3 & up
Microsoft Surface
Windows RT
Windows Pro
Flash 11 or higher. The player will fall back on HTML5, if there's no flash installed.
Important Notes:
- The video player will load and play automatically. If it takes longer than 10 seconds for the player to appear, you may retry to refresh or you may have an Internet connection problem.
- Please adjust the volume on the Player volume control to your desired level.
- Please ensure the angle of your monitor is tilted correctly for ideal brightness and contrast.
We recommend the following minimum system configuration:
- 5Mbps or higher broadband connection
- 2GHz or faster processor
- 8GB of RAM
Disabling Sleep Mode or Hibernation
If you decide to set up your computer, tablet or phone before Yom Tov begins, please be sure that you know how to disable Sleep Mode or Hibernation. Not all devices will allow you to disable sleep mode indefinitely, so you may want to test your device's capabilities in advance of Shavuot.
- Windows computer instructions>>
- Mac computer instructions>>
- Android powered mobile device instructions>>
- iOS mobile device instructions>>
- Microsoft Surface instructions>>
Self-Help Support
If you are having trouble, try clearing your browser's cache to increase speed or solve a problem. Following Shabbat or Yom Tov, you can contact the synagogue office at 416-781-3511 and someone will be in touch to help.
Windows
Internet Explorer 8 or higher
1. From the Tools Menu, select the Safety menu, click Delete Browsing History... .
2. Check Temporary Internet files and History, and then click Delete.
Chrome
1. Click the wrench icon on the browser toolbar.
2. Select Tools.
3. Select Clear browsing data.
4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
5. Use the menu at the top to select the amount of data that you want to delete. Select the beginning of time to delete everything.
6. Click Clear browsing data.
Firefox 11 or higher
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
2. Select the Advanced panel.
3. Click on the Network tab.
4. In the Offline Storage section, click Clear Now.
5. Click OK to close the Options window.
Mac OS X
Safari
1. From the Safari menu, select Empty Cache... .
2. When prompted, click Empty to confirm that you want to empty the cache.
Firefox 11 or higher
1. On the menu bar, click on the Firefox menu and select Preferences....
2. Select the Advanced panel.
3. Click on the Network tab.
4. In the Offline Storage section, click Clear Now.
5. Close the Preferences window.
Chrome
1. Click the wrench icon on the browser toolbar.
2. Select Tools.
3. Select Clear browsing data.
4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
5. Use the menu at the top to select the amount of data that you want to delete. Select the beginning of time to delete everything.
6. Click Clear browsing data.
